Shipping & Return Policy

Shipping & Delivery

For digital goods we deliver in less than 24h

For physical goods :

Processing time : 2-5 Days

USA: 2-4 weeks

Australia: 2- 4 weeks

Canada: 2-6 weeks

Europe: 2-5 weeks

India: 3-7 weeks weeks

Mexico, Argentina and the rest of South America : 3-6 weeks

Brazil: 3-7 weeks

New Zealand: 2-5 weeks

Africa: 2-7 weeks

Germany: 3-7 weeks

United Kingdom: 2-4 weeks

Pakistan: 2-7 weeks

Singapore: 2-4 weeks

The rest of the countries: 2-5 weeks

WORLDWIDE SHIPPING 

We Ship in Every Country and and depending of the product Our Shipping is Free or paid, we don’t offer express shipping at the moment but if you are interested contact us via email (you can find it at the contact section below) and we will try our best to provide it for you.

Note: Once the order is shipped we cannot do cancellations or change of address.

Thank you for shopping with us,

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realise you have made an error in your shipping details, kindly e-mail us at contact page as soon as possible.

Please note these dates are estimates only,  the proper arrival dates will be sent to you via e-mail when your order is shipped so please make sure to check your e-mail.

We ship to most countries worldwide, for all domestic and international packages. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

All orders will take approximately 3-5 business days to process. Delivery within the United States takes approximately 6-10 business days, while international delivery takes approximately 10-15 business days to carry out. Kindly note that the delivery time will vary during holidays or limited edition launches.

We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges incurred.

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realise you have made an error in your shipping details, kindly e-mail us at contact page as soon as possible.

RETURN POLICY

Replacement

In the events where the product received comes with manufacturing defects, buyers are entitled to request for a product replacement within 7 days of receiving the item. To request for a replacement, buyers are required to provide photographic evidence of the product’s manufacturing defects and send back the defect product for remplacement to contact page . If the case is deemed valid, freshyshop.com will cover related cost to deliver a replacement.

After 7 days of receiving the item, buyers can no longer request for item replacement for any reason.

The buyer must pay for any return shipping fees.

There are different customs and taxes for each country, We are not be responsable for any customs fees or other.

Free Product

We do not offer replacement, refund, nor return on any free products, for any reason.

Changes on Orders

Buyers are allowed to make changes to orders placed, within 24 hours of making their purchases and before the orders are fulfilled. Additional charges will be incurred by the buyers for any changes made to the orders after 24 hours of making their purchases.

Buyers are not allowed to cancel their purchases after the orders are placed.